Scoopic

Scoopic Legal

Privacy Policy

How Scoopic collects, uses, stores, shares, and protects personal information.

Scoopic Privacy Policy

Preamble

Welcome to Scoopic!

This Scoopic Privacy Policy (referred to as this “Policy”) applies to you (referred to as “you” or “user”) and PIXELBEAT PTE. LTD., with its registered address at 60 Paya Lebar Road #04-16 Paya Lebar Square, Singapore., and its affiliated companies (collectively, referred to as “Pixelbeat,” “we,” “us,” or “our”).

This Policy explains how we collect, use, disclose, store, transfer, and protect your personal information when you use Scoopic and related services, websites, and applications (collectively, the “Services”).

We are committed to protecting your privacy. Please carefully read this Policy in its entirety, paying particular attention to the terms highlighted in bold. Make informed choices based on the guidance provided within this Policy. If you do not agree with this Policy, you should not use the Services.

Age Notice: We do not knowingly collect personal information from children below the minimum age permitted under applicable law (for example, under 13 in the United States under the Children’s Online Privacy Protection Act (“COPPA”)). If you are under the applicable minimum age, you may not use the Services or provide any personal information to us unless legally permitted and authorized by a parent or legal guardian. See Section 7 for details.

This Policy will help you understand the following contents:

Personal Information We Collect

How We Use Your Personal Information

Cookies and Similar Technologies

How We Share Your Personal Information

How We Store, Transfer, and Protect Your Personal Information

Your Rights

Protection of Minors’ Information

Privacy Policy Updates

Contact Us

Supplementary Provisions for Specific Jurisdictions

Personal Information We Collect

We collect personal information about you in accordance with applicable privacy and data protection laws, and only where necessary to provide, maintain, improve, and secure the Services.

For the purposes of this Policy:

“Personal Information” or “Personal Data” means information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable individual.

You are not required to provide Personal Information to browse certain parts of the Services. However, if you choose not to provide certain information, some features or functionalities may not be available.

1.1 Information You Provide to Us

Registration and Account Information. When you create an account, we may collect email address, verification code, username or nickname; password (stored in encrypted or hashed form), profile photo or avatar, date of birth or age range, and other profile information you choose to provide.

We use this information to create and manage your account, authenticate access, provide the Services, and support safety and age-appropriate experiences.

Third-Party Login Information. If you register or log in through a third-party platform or social network (such as Google, Apple, or similar providers), we may receive certain information associated with your third-party account depending on your permissions and privacy settings. This may include unique account identifiers, display name, profile image, and basic profile information.

Photos, Albums, and User Content. The core functionality of the Services allows users to upload, access, organize, and share photographs, videos, text, and other content (“User Content”). With your explicit consent, we will access photos stored on your device for the following purposes:

  • To enable you to select, upload, and manage photos within the Services;

  • To generate AI-powered outputs, including stories, captions, summaries, timelines, and other creative content based on your photos and related information;

  • To organize, display, and enhance your content experience within the Services; and

  • To support social features such as sharing and interaction with other users.

You may control photo and album access permissions through your device settings at any time. If you revoke access, certain features of the Services may no longer be available or may function with reduced functionality.

Communications and Social Interactions. We collect information you voluntarily provide when communicating through the Services, including messages, comments, group interactions, shared content, user reports and feedback.

Customer Support. If you contact customer support, we may collect contact information, account identifiers, device information, communications and support requests, and other information relevant to resolving your issue.

1.2 Information We Receive from Third Parties

We may receive Personal Information from:

  • Third-party login providers;

  • Analytics and crash reporting providers;

  • Advertising and attribution partners;

  • Other users who interact with you or report content.

We process such information in accordance with applicable law and contractual obligations.

1.3 Information We Collect Automatically

When you use the Services, we automatically collect certain technical, usage, and content-related information necessary to operate, secure, and improve the Services, including AI-powered features.

Device and Technical Information. We collect technical information about your device, browser, and network connection, including IP address, user agent, device identifiers (such as advertising identifiers), mobile carrier, time zone settings, device model, operating system, network type, and application version. We may assign and generate internal device identifiers and user identifiers to support login, security and analytics.

Usage Information. We collect information about how you interact with the Services, including pages or content viewed, features used, time spent on the Services, access times, clicks, searches, interactions with other users, and engagement with content and AI-generated outputs.

Location Information. We may derive approximate location information from your IP address or device settings to support functionality, safety, and localization. We do not collect precise geolocation data unless you explicitly permit it where required by applicable law.

Content-Related Technical Signals. When you upload or create User Content, we may automatically analyze technical features of such content, including image and video characteristics (such as objects, scenes, visual attributes, and composition), as well as structural signals used to support organization, search, safety, and AI-powered storytelling features. This processing helps enable features such as photo grouping, and memory generation.

Where permitted by applicable law and depending on your settings and permissions, we may also process information related to the presence of faces in images (such as detecting whether a face appears in a photo) for purposes such as organizing content, enabling AI-generated stories, and maintaining platform safety. We do not use facial analysis to identify individuals against external identity databases or for purposes such as employment, credit, housing, or law enforcement decisions.

To the extent, certain information may be considered biometric data or biometric identifiers under applicable U.S. state laws (for example, face geometry-derived data), we will process such information only where permitted by law and, where required, with appropriate notice and your explicit consent.

Metadata. We collect metadata associated with your User Content and usage of AI features, such as timestamps, device information, file attributes, location tags (if enabled), and contextual information indicating how and when content was created, uploaded, or modified.

Inferred Information. We may generate inferences based on your activity, such as content preferences, engagement patterns, and general usage trends. We may also generate contextual inferences from your photos (for example, grouping images into events or themes) to enable AI-powered storytelling. These inferences may be inaccurate and are used only to provide and improve the Services.

We do not knowingly collect sensitive personal information unless it is necessary for the operation of the Services, explicitly disclosed to you, or otherwise permitted by applicable law. Where required, we will provide additional notice and obtain consent for such processing.

How We Use Your Personal Information

We process your Personal Information only where we have a valid legal basis under applicable data protection laws.

2.1 Purposes of Processing

(a) Provision and Operation of the Services

We use your information to:

  • Create and manage accounts;

  • To generate and associate unique identifiers (e.g., user ID, device ID);

  • Authenticate users;

  • Provide social networking features;

  • Enable photo uploads and album access;

  • Generate AI-powered stories and content;

  • Deliver personalized functionality.

Legal basis: Performance of contract.

(b) AI Features and Content Generation

We use photos, prompts, and related content submitted by you to:

  • Generate AI-powered stories, captions, summaries, and creative outputs;

  • Process and organize User Content;

  • Support requested AI functionality.

AI-generated content may be processed by third-party AI service providers acting on our behalf or as independent service providers.

Except as expressly disclosed in this Policy, we do not use private photos or private messages to train generalized public artificial intelligence models.

Legal basis: Performance of contract and legitimate interests.

(c) Service Functionality, Maintenance, and Improvement

We use information to:

  • Maintain and improve the Services;

  • Analyze usage and performance;

  • Troubleshoot bugs and errors;

  • Improve reliability and security.

Legal basis: Legitimate interests.

(d) Safety, Security, and Moderation

We use information to:

  • Protect users and the Services;

  • Detect fraud, abuse, spam, and unlawful conduct;

  • Enforce our Terms and policies;

  • Investigate violations;

  • Moderate content and interactions.

Legal basis: Legitimate interests and legal obligations.

(e) Customer Support and Communications

We use information to:

  • Respond to your inquiries, requests, or complaints;

  • Provide technical support and assistance;

  • Communicate important service-related information, including updates, changes to policies, or security notifications.

Legal basis: Performance of contract and legitimate interests.

We may process information to:

  • Comply with applicable laws, regulations, and legal processes;

  • Respond to lawful requests from public authorities;

  • Protect our rights, property, and safety, as well as those of our users, affiliates, and the public;

  • Establish, exercise, or defend legal claims.

Legal basis: Legal obligations and legitimate interests.

2.2 Aggregated and De-Identified Data

We may use aggregated, anonymized, or de-identified information for analytics, research, service improvement, and business operations.

Such information is not intended to identify you.

2.3 Changes in Purpose

We will only use your Personal Information for the purposes described in this Policy unless otherwise permitted by applicable law or with your consent.

Cookies and Similar Technologies

We and our third-party partners use cookies, SDKs, local storage, pixels, and similar technologies to:

  • Enable core functionality;

  • Maintain security and authentication;

  • Remember preferences;

  • Analyze usage and performance;

  • Support personalization and advertising.

You can manage cookie or tracking preferences through your device or browser settings. Where required by law, we will obtain your consent before using non-essential cookies or similar technologies.

How We Share Your Personal Information

We share personal information only as described in this Policy and subject to appropriate safeguards.

4.1 Service Providers

We engage third-party service providers to support the operation of the Services, including providers of:

  • Cloud hosting and storage;

  • Security and fraud prevention;

  • Analytics and diagnostics;

  • Customer support;

  • Content moderation;

  • AI-powered features and processing.

These providers are authorized to process personal information only as necessary to provide services to us and subject to contractual confidentiality and security obligations.

4.2 Advertising and Analytics Partners

We may share limited information, such as device identifiers, IP address, and usage data, with analytics and advertising partners to:

  • Measure advertising performance;

  • Detect fraud;

  • Analyze product usage;

  • Improve stability and functionality.

Where required by law:

  • We will obtain your prior consent before engaging in such processing;

  • We will provide opt-out rights for “sharing” under applicable laws.

We do not knowingly provide personalized advertising to children or where prohibited by law.

4.3 Third-Party Platforms and Integrations

If you choose to interact with third-party platforms or integrations, we may share limited information necessary to enable such functionality.

These third parties operate under their own privacy policies and practices.

4.4 Information You Share Publicly

Certain features of the Services allow you to share User Content publicly or with other users.

Information you choose to make public, including profile information, photos, stories, comments, or AI-generated content, may be visible to others and may be copied or reshared by other users.

4.5 Affiliates and Corporate Group

We may share personal information with affiliated companies for purposes consistent with this Policy, including service operations, security, customer support, and legal compliance. All affiliated entities are required to adhere to equivalent data protection standards and process data only for specified purposes.

We may disclose personal information where necessary to:

  • Comply with applicable laws or legal processes;

  • Respond to lawful requests from authorities;

  • Enforce our agreements and policies;

  • Detect or prevent fraud, abuse, or security issues;

  • Protect the rights, safety, and security of users, the public, or our business.

4.7 Merger, Sale and Acquisition

Your information may be disclosed to third parties as part of a corporate transaction, including but not limited to mergers, asset or share sales, re-organizations, financing, changes in control, or acquisitions of all or part of our business. We will notify you of relevant updates via push notifications, emails, announcements, and other means. We will also ensure that any new managing entities are obligated to protect your personal information in compliance with applicable laws, regulations, and standards equivalent to or exceeding those outlined in this Policy.

4.8 No Sale of Personal Information

We do not:

  • Sell personal information for monetary consideration;

  • Share personal information for cross-context behavioral advertising without appropriate legal basis and user controls.

Where applicable under law (e.g., California), you may exercise your right to opt out of the “sale” or “sharing” of Personal Information.

How We Store, Transfer, and Protect Your Personal Information

5.1 Retention

We retain your personal information for as long as your account is active or as needed to provide the Services, fulfill the purposes outlined in this Policy, or comply with legal obligations. After deletion requests or account closure, we may retain data for legitimate business interests (e.g., fraud prevention, dispute resolution, legal compliance) or as required by law. Once no longer needed, data is deleted, blocked, or anonymized.

5.2 Storage Location

To provide you with the highest quality services, we embrace a strategy of diversification and globalization, with our affiliated companies operating worldwide. Under the service contract between you and us, your personal information may be processed on servers located outside your place of residence. Regardless of the server location, we will implement appropriate measures in line with the protection standards outlined in this Policy and applicable legal requirements to safeguard your rights. The server supporting the Services is located in Singapore.

5.3 International Transfers

Your information may be transferred to countries outside your place of residence.

Where required by applicable law, we implement appropriate safeguards for cross-border data transfers, including contractual protections and other legally recognized transfer mechanisms.

5.4 Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Such measures may include:

  • Encryption;

  • Access controls;

  • Authentication mechanisms;

  • Security monitoring;

  • Regular security reviews.

However, please understand that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information.

6.1 Right of Access

You may request confirmation regarding whether we process your personal information and request access to such information.

6.2 Right to Rectification

You may request correction of inaccurate or incomplete personal information.

6.3 Right to Delete

You may request deletion of your personal information under certain circumstances permitted by applicable law.

Please note that deletion may result in loss of access to content, features, or account-related information.

We may retain certain information where permitted or required by law.

6.4 Right to Restrict Processing

You may request restrictions on certain processing activities where permitted by law.

6.5 Right to Object

You may object to certain processing activities, including direct marketing and processing based on legitimate interests.

6.6 Right to Data Portability

Where applicable, you may request a copy of certain personal information in a portable format.

Where processing is based on consent, you may withdraw consent at any time.

Withdrawal does not affect the lawfulness of processing conducted before withdrawal.

6.8 Right to Delete Your Account

You may request deletion of your account through the account settings or by contacting customer support.

Once your account is deleted:

  • You may lose access to User Content, AI-generated content, messages, and other associated information;

  • Account deletion is irreversible.

6.9 How to Exercise Your Rights

To exercise your rights, please contact us at:

Email:privacy@scoopic.ai

Please include:

  • Your account information (e.g., registered email);

  • The specific right you wish to exercise.

We may request information necessary to verify your identity before processing your request.

6.10 Response Time and Limitations

We will reply to you as soon as possible within 15 working days (or the legal period stipulated by the applicable law) after receiving your request and verifying your user identity.

Please note:

  • Certain requests may be limited where exceptions apply under applicable law;

  • We may refuse requests that are manifestly unfounded, excessive, or repetitive.

Protection of Minors’ Information

We are committed to protecting children and minors.

The Services are not directed to children under the age of 13 in the United States or under the minimum age required by applicable law in other jurisdictions. We do not knowingly collect personal information from children under the applicable minimum age without legally required parental consent.

If we become aware that we have collected Personal Information from a child in violation of applicable law, we will take reasonable steps to delete such information. If you are a parent or guardian and believe a child has provided personal information to us without authorization, please contact us so that we can investigate and take appropriate action.

For users above the minimum age but below the age of majority, we encourage use of the Services with parental or guardian involvement and supervision.

We may implement age assurance, age verification, parental consent, or safety measures where required by law or appropriate to protect minors.

We do not knowingly provide targeted advertising to children.

Privacy Policy Updates

We may modify or update this Policy from time to time. When changes are made, we will notify you by updating the “Last Updated” date at the top of the revised Policy or through any other notice required by applicable law.

Your continued use of the Services after the effective date of the updated Policy constitutes acceptance of the revised Policy.

You may access this Policy through “Settings > Privacy Policy”.

Contact Us

If you have questions, concerns, or requests relating to this Policy or our privacy practices, please contact us at privacy@scoopic.ai.

We will generally respond within 15 days (or the legally required period under applicable law) upon receipt of your questions, comments, or suggestions, and after verifying your user identity, unless otherwise specified by the laws and regulations of the jurisdiction in which you use the Services.

Supplementary Provisions for Specific Jurisdictions

Certain jurisdictions require additional disclosures or rights. If you reside in one of the regions listed below, the following terms apply in addition to the rest of this Policy.

Singapore

If you are using our Services in Singapore, the following additional terms apply:

Data Protection Officer: If you wish to reach our DPO, please contact us at privacy@scoopic.ai.

California, United States (CCPA/CPRA)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”):

  • Right to Know. Request disclosure of:

    • Categories of personal information collected;

    • Sources of collection;

    • Business or commercial purposes;

    • Categories of third parties disclosed to;

    • Specific pieces of Personal Information collected.

  • Right to Delete. Request deletion of your personal information, subject to legal exceptions.

  • Right to Correct. Request correction of inaccurate personal information.

  • Right to Opt-Out. Opt out of the “sale” or “sharing” of personal information (as defined by law).

  • Right to Non-Discrimination. You will not be discriminated against for exercising your rights.

To exercise your California privacy rights, please contact us at: privacy@scoopic.ai.

Nevada, United States

Nevada residents may request to opt out of certain future sales of covered information by contacting us.

Virginia, Colorado, Connecticut, Utah, and Other U.S. State Privacy Laws

Depending on your state of residence, you may have rights relating to:

  • Access;

  • Correction;

  • Deletion;

  • Data portability;

  • Opt-out of targeted advertising or profiling.

You may exercise these rights by contacting us using the information provided in this Policy.

This beta version is distributed through Apple TestFlight. Apple may automatically collect crash logs, usage data, and device information to improve its services. For more information, please refer to Apple’s official TestFlight & Privacy.